Frequently Asked Questions

MetricsGame is a free, comprehensive platform for tracking and analyzing game server statistics in real-time. We monitor over 10,000 servers across popular games like Garry's Mod, Minecraft, Rust, FiveM, Counter-Strike 2, and more. Our platform provides detailed analytics, rankings, historical data, and insights to help players find the best servers and help server owners track their performance.

Yes! MetricsGame is 100% free to use. All features including server statistics, rankings, historical charts, API access (with rate limits), and Discord bot integration are available at no cost. We believe in providing accessible data for the entire gaming community without paywalls or premium tiers.

MetricsGame currently supports multiple popular multiplayer games including:

• Garry's Mod (GMod)
• Minecraft (Java & Bedrock)
• Rust
• FiveM (GTA V)
• Counter-Strike 2 (CS2)
• Team Fortress 2 (TF2)
• Left 4 Dead 2 (L4D2)
• Unturned
• ARK: Survival Evolved
• And many more!

We're constantly adding support for new games based on community demand.

Server statistics are updated in real-time, typically every 1-5 minutes depending on the game and server. Our automated systems continuously query servers to provide the most accurate and up-to-date information about player counts, server status, maps, game modes, and other relevant data.

Most publicly listed servers are automatically discovered and added to our platform. If your server isn't showing up, make sure it's publicly listed in the game's server browser with query enabled. If you still don't see your server after 24-48 hours, please contact us at contact@metricsgame.com with your server IP and port, and we'll add it manually.

If your server information appears incorrect, this could be due to several reasons:

• Query disabled: Ensure server query is enabled in your server configuration
• Firewall issues: Make sure your firewall allows query packets
• Server offline: Our system shows the last known data when a server is offline
• Caching delay: Data updates every few minutes, so recent changes may not be immediate
• Custom modifications: Some server mods may interfere with query responses

If the issue persists, please contact our support team.

Server rankings are calculated based on multiple factors including average player count, peak players, server uptime, consistency, and community engagement. Rankings are updated regularly to reflect current performance. Popular servers with consistent player activity and high uptime naturally rank higher. Rankings are fair and cannot be artificially manipulated.

Yes, if you own a server and wish to have it removed from our platform, please contact us at contact@metricsgame.com with proof of ownership (such as access to server files or administrative credentials). We'll process your request within 48 hours. Note that removing your server will also remove all associated historical data.

Yes! MetricsGame provides a RESTful API that allows developers to integrate our server statistics into their own applications, websites, or Discord bots. The API is free to use with reasonable rate limits. Full API documentation is available for registered users. For enterprise-level access with higher rate limits, please contact us.

Our API has the following rate limits for free users: 100 requests per hour per IP address, and 1,000 requests per day. These limits are designed to prevent abuse while allowing legitimate use. If you need higher rate limits for your application, please contact us to discuss custom solutions. Excessive abuse of the API may result in temporary or permanent bans.

Our Discord bot allows you to display live server statistics directly in your Discord server. To get started:

1. Visit the Discord Bot page on our website
2. Click "Add to Discord" and select your server
3. Grant the necessary permissions
4. Use commands like !server [IP:Port] to display stats
5. Configure automatic status updates for your channels

Full documentation is available on our Discord bot page.

No, you don't need an account to browse server statistics, view rankings, or use most features of MetricsGame. However, creating a free account gives you access to additional features such as favorite servers, custom notifications, API access, server claiming, and personalized dashboard. Registration is quick, free, and secure.

To claim ownership of your server on MetricsGame, create an account, navigate to your server's page, and click the "Claim Server" button. You'll need to verify ownership by adding a specific text to your server's hostname or MOTD temporarily. Once verified, you'll have access to advanced analytics, customization options, and the ability to update server information.

Yes! We take your privacy and data security very seriously. We use industry-standard SSL/TLS encryption, secure authentication, and follow GDPR compliance guidelines. We only collect data necessary to provide our services and never sell your personal information to third parties. For detailed information, please read our Privacy Policy.

We love hearing from our community! To report a bug or suggest a new feature, please use our contact form and select "Bug Report" or "Feature Request" as the subject. Provide as much detail as possible including steps to reproduce bugs or use cases for feature requests. We review all submissions and prioritize based on community impact.

Yes, we offer advertising opportunities for gaming-related products and services. We maintain strict quality standards to ensure ads are relevant and non-intrusive to our users. For advertising inquiries and partnership opportunities, please contact us at contact@metricsgame.com with "Partnership" as the subject.